Insights
The Secret To Business Development
The attached article was just released on Finseca Focus Magazine. Learning and development is a must to meet the demands of the customer. Consumers have a desire and every right to expect their insurance advisors to guide them on their journey to the future.
#Sherpa #InflectionPoint #DiscussionPartner #LearningAndDevelopment #BusinessDevelopment...
The Great Customer Reset Has Begun
We are honored to share the latest article by Troy Korsgaden in the Finseca Focus magazine. This article centers around customers buying habits and expectations.
Link to full Finseca Focus magazine:
https://finseca.ygsclicbook.com/pubs/focus/2021/10/live/index.html
#InflectionPoint #DiscussionPartner #KorsgadenConsulting
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Digital Is the Assistant We Always Wanted
From the 1980s through the early 2000s, many advisers and brokers dreamed of having more help with critical yet time-consuming tasks like proof of insurance and minor claims processing. We mused, “If only I had help with those tasks, I could spend more time focusing on high-touch customer service and sales.”
Today, digital...
People Who Care Give It Their All With Troy Korsgaden -Insurance Guys Podcast
A lively conversation between Troy Korsgaden, Bradley Flowers and Scott Howell.
FINSECA Create A Learning Culture
To book a live presentation email: [email protected]
The New, New World: We Need To Embrace The Unfamiliar and Capitalize On Abundant Opportunities
During the Age of Discovery, after Europeans made landfall in what would later be called the Americas, new trade routes brought new power, riches and wealth to the countries of Europe. Suddenly, despite the fact that the new order of things was unfamiliar, opportunities emerged that no one had ever dreamed were possible.
In today’s rapidly...
Simple Strategies For Creating a Great Customer Experience
Today, the customer is in control. We can no longer compete on price. This means we must learn how to give unrivaled customer service, along with a memorable and meaningful customer experience.
Stand out from the competition, whatever it takes.
As our industry continues to transform and new purchasing platforms arise, we must learn how to stand...
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Articles by
Troy Korsgaden
Troy Korsgaden is a #1 bestselling author, a highly sought after speaker and consultant in the insurance and financial services industry with a proven track record of success. With his 30-plus years of experience in the insurance and financial services industry, he is able to draw on his extensive knowledge of best practices and industry trends as inspiration for his many consulting opportunities and speaking engagements. Troy is highly respected for his insights in the application of technology for carrier workflows and distribution, as well as change management, customer service, and transformational work. His energy, dynamism, humor and distinctive ability to connect with his audience truly set him apart and keep him in high demand.